Legal & Compliance
This page sets out our status disclosure as well as other information which you may find useful.
Who are we?
Network Fleet Limited is a fast growing, trusted independent commercial vehicle dealership
Our registered office is:
Network Fleet Limited
Trident House
Trident Business Park
Didcot
Oxfordshire
OX11 7HJ
Our registered company number is 13473048
Our Information Commissioner’s Office (ICO) registered number is ZB109691.
Our Regulated Status
Network Fleet Limited trading as The Van Hub is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Network Fleet Limited trading as The Van Hub to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only. We are a credit broker and not a lender. We can introduce you to evolution funding and their finance products. We are not an independent financial advisor and we act as their agent for this introduction. We may advise you on the products, subject to your personal circumstances, though you are not obliged to take our advice or recommendation. We do not charge you a fee for our services. We will typically receive commission (either a fixed fee or a fixed percentage of the amount you borrow).
For your reassurance, our commission is paid at different rates, but the commission we receive does not influence the interest rate you will pay. Our aim is to secure finance for you at the lowest interest rate you are eligible for from evolution funding. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.
Network Fleet Limited are Authorised and Regulated by the Financial Conduct Authority (FCA), number 970761. This can be verified by viewing the financial services register at https://register.fca.org.uk/s/ or contacting the FCA on 0800 111 6768 or 0300 500 8082.
What do we offer?
Vehicle finance
We are a credit broker and not a lender. We are not an independent financial advisor. We do not source from the whole market but work with a diverse panel of carefully selected third-party lenders to whom we can introduce you and provide you access to a wide range of products.
Finance is subject to status and the provider's terms and conditions. We cannot guarantee that you will be approved for finance. We will explain the finance products available to you from the lenders we work with and advise on the suitability of those finance products. It will then be your own choice how you wish to proceed.
Insurance services
We offer the following insurance products:
- Wheel and Tyre Protection
- Key Protection
We will ask you a number of questions in order to assess your eligibility for the insurance products we offer. It will then be your own choice how you wish to proceed.
What do we charge for our services?
Vehicle finance
No fee is payable by you to Network Fleet Limited for our service. We will typically be paid a commission from the lender for deals that are written (typically a percentage of the amount advanced). The amount of commission paid to us may vary according to the interest rate charged by the lender, however, we cannot change the rate of interest in order to earn more commission from a lender. If we obtain an offer for finance for you and you would like to know the amount that we would receive in commission if you accept the offer (and how that amount was calculated), please contact us at [email protected].
On request, or before entering into a contract, you will receive Pre-Contract Credit Information for products regulated by the FCA. This will tell you about any other fees relating to any particular product.
Insurance services
If you buy an insurance product we recommend to you, we will make a margin on the sale of that product from the price paid by you. We also receive training support from the insurance administrators.
Affordability
You should assess the monthly payments that are required throughout the life of any finance agreement and ensure you are able to meet these obligations in addition to any other obligations you may have without suffering undue hardship.
Your credit rating may adversely be affected if you do not make payments when due which could make it harder or more expensive for you to access finance in the future.
How do we use your information?
Throughout the process of obtaining finance for your vehicle, we will need to collect personal information from you (and potentially family members e.g. partner) and pass this information to one or more third-party lenders who require the information in order to conduct an affordability and credit worthiness assessment to enable them to make a credit decision.
We will not disclose any of that information outside of the lenders to whom we have to send it for the purposes of obtaining finance. Neither the lenders nor Network Fleet Limited, will use your information to provide you with promotional or marketing material unless you have specifically consented by opting-in to future marketing.
For further information on how we use your information, please see our Privacy Policy, found here.
What should you do if you have a complaint?
Our complaints handling process is fair and accessible and if we’ve made a mistake, we will aim to resolve the matter. A copy of our complaints policy which sets out how complaints can be made and what can be done in the event that you are not satisfied with the outcome of your complaint can be found here.
Are we covered by the Financial Services Compensation Scheme (FSCS)?
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Insurance advising and arranging is covered for 90% of the claim, without any upper limit. The scheme does not cover consumer credit.
Further information about compensation scheme arrangements is available from the FSCS, www.fscs.org.uk.
Links
Retail Customer Terms and Conditions